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Your 2024 CMRA Cheat Sheet

Quickly reference this cheat sheet when filling out the new CMRA Form PS 1583.

In the United States, the U.S. Postal Service tightly regulates mail handling, setting forth specific procedures for Commercial Mail Receiving Agencies (CMRAs) to adhere to. Understanding the importance of postal compliance is crucial—find more information here.

The recently updated CMRA form for 2023, USPS Form 1583, serves to authorize a Commercial Mail Receiving Agency to manage mail on behalf of the mailbox renter. It plays a vital role in ensuring a responsible party is associated with each mailbox. To grant an operator the authority to receive mail for a renter, the renter is required to complete and submit a CMRA form, accompanied by two forms of identification.

PilotoMail streamlines the compliance process with a seamless and secure ID verification system. CMRA forms are conveniently pre-filled with renter information, awaiting verification and a direct signature on our platform. Refer to this handy cheat sheet for a detailed guide on the information to input into each field of the CMRA form.

Your 2024 CMRA Cheat Sheet for USPS Form 1583

Box 1.
Private Mailbox (PMB) Information

List the date you’ll open your private or virtual mailbox, plus the date you plan to close it. If you plan to leave the mailbox open indefinitely, leave Box 1b blank. Write the date in month/day/year format.

Box 2.
Commercial Mail Receiving Agency (CMRA) Place of Business Information

Provide the street address of your private or virtual mailbox service location (include house number, street, and apartment/suite number if applicable) and your assigned mailbox number.

Box 3.
Type of Service Requested

Check the appropriate box if you’ll be using the service for a business, an organization (ex: a nonprofit or government agency), or residential/personal use.

– For Business/Organization Use, complete Box 7.
– For Residential/Personal Use, complete a separate PS Form 1583 for each adult using this PMB.

Box 4.
Name of Applicant

Fill out this section with your full name, phone number, email address, and home address.

The address you write in Box 4f must match the one in Box 9b.

Box 5.
Authorized Individual

This section authorizes a designated individual from your service provider’s company to manage your mail. Provide their full name, phone number, email address, and home address.

The address added in Box 5f must match the one in Box 11b.

Box 6.
If Transferring PMB Mail to Another Address

Complete this section only if you need mail addressed to this PMB to be transferred, mailed, shipped, or emailed to a different address.

Box 7.
Business/Organization Information

Provide the following information:
1. Business Name
2. Type of Business
3. Full Street Address
4. Phone Number
5. Place of Registration (the county and state, if in the U.S. For businesses registered overseas, specify the country.)

Box 8.
Photo ID Information for Applicant

Fill out your name, ID number, issuing entity of your ID, and expiration date exactly as shown on your photo ID. 

The issuing entity refers to the organization or government agency authorized to issue certain identification documents. Examples of an issuing entity: 

  • Passport: U.S. Department of State 
  • Uniformed Service ID: Military Branch from which the ID was issued (Navy, Marines, Army, etc.)
  • U.S. State/Territory/Tribal Driver’s or Nondriver’s ID Card: State where the license was issued (State of Florida, Government of Puerto Rico, etc.)

In Box 8e, specify the type of photo ID you’re submitting (check one of the acceptable types of photo IDs).*

Box 9.
Address ID Information for Applicant

In this section, provide a document verifying your home street address (international addresses accepted). Enter your name and home street address as written on the attached document.

In Box 9g, specify the type of document you’re submitting (check one of the acceptable types of photo IDs).*

Box 10.
Photo ID Information for Authorized Individual (if Applicable)

The authorized individual for your mailbox service will need to complete this section and is required to include their name, ID number, issuing entity, and expiration date.

In Box 10e, specify the type of photo ID you’re submitting (check one of the acceptable types of photo IDs).*

Box 11.
Address ID Information for Authorized Individual (if applicable)

This section serves as address verification for the authorized individual responsible for your mailbox service.

In Box 11g, specify the type of photo ID you’re submitting (check one of the acceptable types of photo IDs).*

Box 12.
Exceptions for Additional Recipients of Mail

Here you can include additional people from your business or organization who are authorized to receive mail at your virtual or private mailbox.

1. Business/Organization Use: List members who will be receiving mail at this PMB. Each person listed must, upon request, present two forms of valid ID to the Postal Service.

2. Residential/Individual Use: A parent or guardian may receive the mail of a minor by listing the minor’s name — the minor’s ID is not required.

Box 13.
Signature of Applicant and Date
Sign your name and add the date.
Box 14.
Signature of Witness and Date

A witness with sign and date the form here. The witness can be the agent, an authorized employee, or a Notary Public.

Note: At the bottom of the form, there is a box for the notary public to fill out. If your mailbox provider requires notarization, you can take this form to a notary or use an online notarization service to fully complete this section.

* Two types of identification are required for both the Applicant and if listed, the Authorized Individual. A driver’s/nondriver’s ID may be used for only one of the IDs (either photo ID or address ID), not for both. Attach a copy of the photo and address ID documents.

  1. One must be a government-issued photo ID.
  2. The second must confirm the Applicant’s or Authorized Individual’s address listed on this form.

For photo IDs, you can use:

  • U.S. State/Territory/Tribal Driver’s or Nondriver’s ID Card
  • Uniformed service ID
  • Passport
  • Certificate of Naturalization
  • U.S. Access Card
  • Matricula Consular
  • U.S. Permanent Resident Card
  • U.S. University ID Card
  • NEXUS Card
  • University ID

For the address ID, you can use:

  • U.S. State/Territory/Tribal Driver’s or Nondriver’s ID Card (if not already used for your photo ID)
  • Current Lease
  • Home or Vehicle Insurance Policy
  • Mortgage or Deed of Trust
  • Vehicle Registration Card
  • Voter Card


Agent: The Commercial Mail Receiving Agency (CMRA).
Authorized employee: An employee of the CMRA who is authorized to act on the CMRA’s behalf.
Authorized individual: A person who is authorized to pick up mail for the PMB holder.




If a company is a Firm and you want its members to receive mail, you must provide names and IDs for every member on the list.

If a company is a Corporation and you want its officers to receive mail, you must provide their names and addresses.

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