Receiving mail

Virtual Mailbox vs P.O. Box

Choosing the proper location for a startup or small business is more important than you think, even as basic as it sounds. It’s not just an address — a business owner wants to make the right first impression. 

For those starting their business, a P.O. Box may be the only option on the radar.  It’s the traditional way. It’s easy and covers the basics. On the flip side, it has aspects that can make it harder for businesses to do their work. Let’s look into the reasons to consider a Virtual Mailbox and how it differs from a PO Box.

P.O. Box

A P.O. Box is a lockable mailbox by the United States Post Office (USPS) physically located at most Post Office locations and offered to anyone who requires more than home delivery or general delivery. 

On the plus side:

  • You get a permanent street address.
  • You get to keep your home address private.
  • PO Boxes are usually accessed by a lock and key.

On the downside:

  • Most states will not allow you to use a PO Box (or your home address for that matter) when registering your business as an LLC or corporation.
  • Bank and merchant services typically will not accept a PO Box as your main business location. That means you would not be able to open a business bank account with only a PO Box.
  • Google does not allow businesses to register on Google My Business with a PO Box, since a physical business address is required. This improves your online footprint and reaches more clients.
  • PO Box service is provided in 3-month, 6-month, or 12-month increments.

Who’s it for? For those who just require the basic needs from a mailbox service. It will provide a physical address for mailing address purposes.

Who’s it not for? Registering an LLC or corporation or if you travel and work remotely. 


Virtual Mailbox

virtual mailbox, included in most virtual office memberships for coworking spaces, is a digital mailbox for mail and packages. It consists of a physical business address along with a mailbox where a customer can access and view its contents online. If a mail operator’s virtual mailbox is powered by PilotoMail, a customer has 24/7 access to their mailbox by simply logging in to their account online. From there, they can view their incoming mail and request to have it opened and scanned, forwarded, or delivered to an address anywhere in the world, shredded, or even have a check deposited. Best of all: they can do it all remotely.

On the plus side:

  • The address is a physical office location with a real street address that can be used for almost all purposes, personal and business.
  • It sets the tone for a professional business image.
  • Use it as a permanent address, even if you are moving constantly.
  • You receive notifications on your incoming mail. It also saves your mail digitally so you access it anytime.
  • Log in and manage all paper mail: request to have your mail scanned, checks deposited, junk mail securely shredded, forwarded if needed – all remotely.
  • You can forward mail from multiple homes or businesses to one virtual address to access online.
  • Accepted by banks and merchants.
  • Virtual Membership that includes a virtual mailbox can offer Registered Agents services.
  • You can register on Google My Business since it is a physical address.
  • Flexibility of month-to-month payment.

Who’s it for? For those who want the option to manage their mail and packages remotely, along with all the features of a traditional PO Box and more.

Who’s it not for? It’s pretty much for everyone.

PO Box
Virtual Mailbox
Business Address
Incorporation purposes
Professional business image
Receives mail from all couriers
For travelers
For remote business
Live Support
Sends you a notification as you get mail
Scans and forwards your mail
Access 24/7
Unlimited Online Access
Minimum 3 months
Accepted by banks and merchant services
Registered Agent
Google My Business

About PilotoMail

PilotoMail is a mail management platform that creates recurring revenue streams for mailrooms through postal mail handling automation, and virtual mailboxes for the remote workforce. Property managers, coworking spaces, mail centers & registered agents can handle large volumes of mail efficiently, comply with all postal regulations, and increase revenue from their existing footprint effortlessly.

Don't put off the most sustainable path toward profitability. Request a Demo today with one of our mail experts below.