Best Practices

Why PilotoMail is the best among the rest

At the end of the day, ask yourself: What if you could grow your virtual mailbox offering while keeping 100% of the revenue?

A virtual mailbox — besides providing customers with the convenience of managing correspondence no matter where they are — generates revenue for your business. It’s a win-win.

If you are looking to introduce virtual mailboxes to your mail center, flex space, or office space, there are many mail-management softwares on the market to review. Choosing the right one for your business can be overwhelming.

At the end of the day, ask yourself: What if you could grow your virtual mailbox offering while keeping 100% of the revenue?

With PilotoMail, it’s possible. Competitor platforms, such as Anytime Mailbox and iPostal1, offer software for mail management and virtual mailboxes, yet their business models are different. PilotoMail focuses on offering a mail management software for operators, not just an operator’s customers. This structure lets you control your offering by configuring various offering plans, setting your own prices, choosing action requests available to renters, and customizing your settings in PilotoMail.

Being mail operators ourselves, we understand the toll on our team to follow up with compliance tasks, fulfill renter’s requests in a timely manner, and keep track of mail all while avoiding human error. Our platform is constantly growing to fit your needs as mailroom operators.

Coworking is the use of an office or other working environment by people who are self-employed or working for different employers, typically so as to share equipment, ideas, and knowledge.

And because you and your team do all the work, we do not believe in revenue sharing. You should keep it… 100% of it. Here’s how:

Modern solutions for the modern customer

Working from home has become the new normal and your business should capitalize on market demands. By introducing virtual mailboxes for your renters to access remotely, you are adding a convenient perk to your product line. Your customers will be happy and share it with their colleagues, family, and friends, boosting word-of-mouth referrals.

Your business, your rules

In PilotoMail, you can configure customizable plans. You decide the price, handling fees, what each plan includes and what they can do.

You choose which action requests, submitted by mail managers on their mail via their client-facing app, to include. For example, you can configure which action requests and how many complimentary requests you will offer your renters, as well as availability and pricing for additional requests.

Start with the basics, such as open & scan, pick upshred, and leave at office. You can add more pro services for your renters, such as mail forwarding (remailing) and deposit check. With multiple-tiered plans set at different prices, potential clients have various options that adapt to their needs.

Countless Automations

If you manage a mailroom, you’ll relate to how time-consuming onboarding a client and handling their mail can be. Using our platform, you save operational time while working more efficiently. Here’s how:

  • Automated Compliance

Our self-serve ID verification process and e-signature solution for Commercial Mail Receiving Agency (CMRA) can save mail operators more than half their time dedicated to compliance tasks. CMRAs must verify a renter’s identity to ensure that a responsible party is linked to the mailbox. They must also have each renter and recipient sign USPS Form 1583 (the form that grants a CMRA the authority to receive mail on the customer’s behalf). From following up with renters to keeping track of renters’ documents and pending compliance process, PilotoMail automates all of it. Check that off your to-do list.

  • Automated Actions Requests

We’ve automated requests too. Your mailbox renters can enable their requests to automatically submit open & scan, shredding, and mail forward without manually submitting each action request every time they receive a notification of their incoming mail.

Streamline operations

Whether you manage 50 or 1,000 pieces of mail daily, our user-friendly platform lets you handle correspondence faster: automated compliance and action requests, a one-of-a-kind forwarding feature, and powerful search capability. If you operate more than one flex space or mailbox store, our multi-location sign-in lets you handle more mail volume across your locations while managing them from the same portal.

Reduce Liability and Human Error

We’re all human; mistakes happen. When handling mail on behalf of others, you’d want to avoid them as much as possible. Designed to minimize human error with mail trail, PilotoMail allows you to view the history of every mail piece, such as who in your team uploaded it and the exact time they did. This mail log also lets you keep track of the in-and-outs of mail in your mailroom, recording incoming mail, renter’s action requests, and pickups of their mail. You can also customize access levels for renters (authorized recipients, mailbox managers, and pickup staff).

To learn more about PilotoMail’s software, book a demo with our mail experts.

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