- By Sofia Stolberg
- February 17, 2023
What's the first thing that comes to your mind when you think of running a coworking space?
When we think about running a coworking space, mail management is typically categorized as an ancillary service. At PilotoMail, we know from experience that far from being an asterisk in the daily operations of a coworking space, mail management represents the next frontier for growth in the industry.
We’ve been very vocal about the power of postal mail to fuel growth in Virtual Office memberships and how it represents the most scalable and profitable offering at a coworking space. You can read more about it here. You may have heard of our Freedom from Square Feet workshop series (if you haven’t, sign up for the next one here).
Aside from helping you grow revenue and scale your Virtual Office memberships, here are three (3) reasons why you should offer virtual mailboxes at your spaces starting today:
- Virtual mailboxes add a whole lot of value to your on-the-go and hybrid membership base: We’ve all seen the data on the undeniable truth that hybrid and remote work are here to stay. A virtual mailbox offering adapts to this new work reality by keeping your members abreast of the postal mail they receive and offering them convenient mail services that allow them to view, access, and manage their postal mail from anywhere in the world. If they’re expecting an important IRS notification but are not scheduled at the office that week, rest assured they can rely on their virtual mailbox to stay on top of important and time-sensitive mail. The added benefit? Your members will be so happy with this new, value-packed offering that they will start referring you to more business. Perhaps in the past, they referred friends who needed physical office space. Now they can refer you to many more friends, partners, suppliers, and connections who don’t need the physical space but could use a convenient virtual mailbox to track and access their postal mail. Talk about a win-win scenario.
- Virtual mailboxes can help you increase operational efficiency (when powered by the right software): We’ve heard it all. Community Managers hate mail services because they take too much time. With PilotoMail, you can offer virtual mailboxes that help you automate compliance and mailroom operations so that managing mail is no longer a hassle. Mistakes and miscommunication are also easily avoided with our platform – no more angry members wondering where their mail has gone!
- Virtual mailboxes can help you drive community engagement (yes, you read that right): Some coworking space operators worry about Virtual Office members cramping their community-building efforts. Well, we’ve got news for you! Mailrooms can be an excellent touch point to drive community engagement. At PilotoMail, clients take advantage of mail pick-ups to get member feedback, delight members with surprises, and even up-sell them on different offerings. Virtual mailboxes are an incredible tool to get to know your members better and cater to their needs so that your community-building efforts are on point.
Go ahead, take the leap!
If you were on the fence about starting a virtual mailbox service at your space, we hope we’ve convinced you to take the leap. Start growing your revenue and increasing your operational efficiency today while continuously getting feedback and adding value to your members.
At PilotoMail, we’re more than happy to get you started. If you already manage your spaces with OfficeRnD, you’ll be pleased to know that we’re fully integrated, which means that you can instantly create a seamless experience for your members.
About PilotoMail
PilotoMail is a mail management platform that creates recurring revenue streams for mailrooms through postal mail handling automation, and virtual mailboxes for the remote workforce. Property managers, coworking spaces, mail centers & registered agents can handle large volumes of mail efficiently, comply with all postal regulations, and increase revenue from their existing footprint effortlessly.