Sales

How PilotoMail Plans Work

Choose the plan that’s right for your team and your mailroom needs. For custom pricing, reach out to our mail experts at sales@pilotomail.com.

The Pricing Tiers

Starter Snail

small with big ideas
$ 24
99
month
  • 4 Dedicated Training & Onboarding Hours
  • 4 Users Seats
  • $6 per mailbox
  • Automated Compliance
  • White Label Site
  • Automated & Customizable Billing System
  • Unlimited and Customizable Action Requests

Prime Snail

ready for prime time
$ 39
99
month
  • 5 Dedicated Training & Onboarding Hours
  • 6 User Seats
  • $6 per mailbox
  • Automated Compliance
  • White Label Site
  • Automated & Customizable Billing System
  • Unlimited and Customizable Action Requests

Turbo Snail

fully-charged
$ 59
99
month
  • 6 Dedicated Training & Onboarding Hours
  • 8 User Seats
  • $6 per mailbox
  • Automated Compliance
  • White Label Site
  • Automated & Customizable Billing System
  • Unlimited and Customizable Action Requests

Enterprise

the name says it all
Custom pricing
  • Unlimited Dedicated Representative
  • Custom User Seats
  • Automated Compliance
  • White Label Site
  • Automated & Customizable Billing System
  • Unlimited and Customizable Action Requests

The Features

Mailboxes

For renters, virtual mailboxes in PilotoMail look like your email inbox, but for physical mail and packages. By simply logging in to their space’s PilotoMail platform, renters can see their mail as soon as it is assigned to their mailbox. After, they can submit action requests such as open & scan, forward, pickup, check deposit, etc.

Mailboxes include those that are active as well as those that have been created and assigned but have not yet been activated by the renter. Canceled mailboxes are not invoiced under the price plan.

Mailbox Price is $6 a month by default. And, as you add more mailboxes, the price per mailbox lowers after reaching certain thresholds:

  • $5/mailbox a month when active mailboxes amount is greater than 250.

  • $4/mailbox a month when active mailboxes amount is greater than 720.

User Seats

Administrator accounts are used by users who have full access to mail operations in PilotoMail. They can create mailboxes, configure request settings, manage mailbox pricing, and fulfill submitted renter requests.

Additional user seats is $6-15/user (monthly/yearly).

White Label Site

A client-facing web app designed with your space’s brand, powered behind the scenes by PilotoMail. A renter’s mailbox will display your logo and brand colors.

Unlimited and customizable action requests

As a mail operator, you can set up your action request offering.

Set up which requests — from open and scan and shreds to forward and check deposit– will be available for a renter to choose from. You can also add in how many free action requests will be included in your offering, as well as how much you will charge for each additional request after a renter has used up all their free.

For check deposits, you can add which bank institutions are in your area. For mail forwarding, check your preferred postal couriers.

Dedicated training and onboarding support

Our mail experts are here to help you learn about how to get the best out of PilotoMail. You can contact support by writing an email to support@pilotomail.com.

Additional Customer Support hours are $75/hr (monthly/yearly).

Pay by the month or the year.

  • With an annual commitment, you receive a 10% discount
  • On a yearly commitment, you pay monthly or upfront
  • Monthly commitment will have no discounts applied (unless there is a special offer)

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